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Cookies

What are Cookies?

Computing Cookies

Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.

EPP Computer Services are no different; we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

 

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to shop online with EPP Computer Services. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website.

This would also be a common experience of reduced functionality across many websites.

To learn about how change the cookie settings for your browser please see our 'Managing Cookies' section.

 

 

Our Cookies Policy

To make full use of the online shopping and personalised features on EPP Computer Services your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from EPP Computer Services, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

By using the EPP Computer Services.com website you are consenting to the use of cookies outlined in this privacy policy.

Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies on the next tab.

Cookie name

Cookie purpose

AdTrack, Affiliate, TD cookies

These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.

AJAXA cookie

We use this to determine if your web browser supports some of the features of our checkout that make checkout quicker and easier to complete.

ASP.NET_SessionId cookie

This cookie allows our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.

BasketXML and CookieID cookies

The items that are in your shopping basket on the website are stored in this cookie. Your shopping basket wouldn't work without it.

JSE

We use this cookie to remember if you have JavaScript enabled on your web browser. Without it the website can't do things like display videos, so we hide this content if JavaScript is disabled.

_utma, _utmz

These cookies enable the function of Google Analytics for EPP Computer Services and its subsidiaries. Software, this software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can be seen only by the relevant teams at EPP Computer Services and Google and never shows any confidential information.

 

 

Managing cookies

How do I opt out of cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

  1. On a PC: click on 'Help' at the top of your browser window and select 'About'
  2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)

 Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

  1. Choose 'Tools'
  2. Click on 'Internet Options'
  3. Click the 'Privacy' tab
  4. Move the slider to choose your settings
  5. For more detailed privacy settings click on 'Advanced'

 Opting out of cookies in Safari

  1. Choose 'Preferences' from Safari menu
  2. Select 'Security'
  3. Cookie settings are shown
  4. Choose your settings

 Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

  1. Click on the 'Tools' menu
  2. Select 'Options'
  3. Click the 'Under the Bonnet' tab
  4. Find the 'Privacy' section
  5. Click 'Content settings'
  6. Click the 'Cookie settings' tab and choose your settings

 Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

  1. Click on 'Menu', then 'Options'
  2. Select 'Privacy'
  3. Select 'Cookies'
  4. Choose your settings

Opting out of Flash Cookies

If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.

Contacting us

EPP Computer Services (UK) Ltd (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information that EPP Computer Services (UK) Ltd holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the EPP Computer Services team, who will be delighted to answer any questions you may have.

You can either contact 01842 550866

 

Lines open: Monday-Friday 9am-6pm (excluding bank holidays).

Or, write to us at:


EPP Computer Services

23 Betjeman Close

Thetford

IP24 1HW

 
 
 
 
 
 
 
 
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